FAQs

When will I receive my wig?

It takes 7-10 working days to craft the perfect wig for you and additional:

• 2 working days for domestic deliveries
• 4 to 5 working days for deliveries in Europe
• 5 to 10 working days for international delivery

 

How do I wash my wig?

Before your first installation. Co-washing your wig is key! Prefer cold water to hot water and avoid salt water and chlorine as much as possible to prolong the lace lifespan. We recommend that you air dry on a wig stand. Keep it on a mannequin head or wig stand thereafter.

 

How do I measure my head?

Wigs come in a range of different sizes and it’s important to take accurate head measurements to ensure you’re buying the correct size for you, for security and comfortability

When ordering from Sosoluxe Hair, only the circumference measurements are required. You can filter your search by wig ‘Cap Size’ with the required measurements listed.

A flexible measuring tape is required to make the process easier as per the guide below.

 

Will my unit come fully customized?

Yes. All our units come fully customized – bleached knots, plucked hairline, tinted lace to match your skin. Once you’ve made your purchase, you will receive an email with information on what we need from you to complete the customization process.

 

What is the difference between HD Lace & Swiss Lace?

HD Lace is a very fine, delicate lace material. HD Lace creates a seamless hairline and melts more effortlessly than Swiss lace. Our Swiss lace is also a fine material but not as thin as HD Lace.

 

What are the pros and cons of HD lace and Swiss lace?

HD Lace, due to its delicate material is not as durable as Swiss lace. The life span of HD lace is decreased the more the wig is worn. However due to the material used for our Swiss lace, once installed with or without glue creates a flawless, undetectable finish.

Swiss lace is thicker than HD lace, it does not melt as flawlessly as HD lace.

However, as the material used for Swiss lace is more durable, it lasts longer than HD lace.

 

Should I go for HD or Swiss lace?

This is dependent on preference and the reason for your purchase. For example, if your unit if for a special event e.g., wedding – we would recommend HD Lace.

 

What is the difference between 5×5,6x6, 13×4,13x6and full lace?

The measurements above refer the size of the lace.

• 5×5 and 6x6 is our closure size and can be used to create a simple middle or side part.
• 13×4 and 13x6 is the size of our lace frontals. The frontal provides parting space from ear to ear.
• Full lace means there are no wefts/tracks in the unit. The base of the unit is full lace